Frequently Asked Questions

Key tags are made from a strong, durable and waterproof material. Each key tag details a unique 7-digit number which is assigned to a property during the registration process. Each key tag is 100% anonymous so you can safely attach it your bunch of keys without identifying yourself or your property. Members who lose their keys have a 90% chance of having them returned due to the £10 reward.

If you don’t hold a current KeyAngel membership, please register now by choosing one of the options listed here and we will post your key tags the same day. If you’re an existing member, you can request additional key tags by logging in to your account here and clicking the “Upgrade” link under the “Subscriptions” menu. Alternatively, call us on 0800 001 4495 and we will assist you…

Yes of course, please feel free to add key tags to phones, tablets, laptops, wallets, handbags, briefcases, luggage and anything else you can think of.

Your key tag will be activated as soon as you complete registration, as our database is ‘live’ 24 hours a day, 365 days a year.

Your membership lasts for 12 months from the date of registration. We will contact you when your membership is due for renewal to ensure your details remain up to date on our database. You will have the opportunity to renew your membership to guarantee the safety of your keys.

We designed and developed a bespoke database, which is operated and maintained by KeyAngel. Customer records can only be accessed via a secure process which is bound by the Data Protection Act 1998.

Registration costs £12 per household, which includes one key tag. Additional key tags can be purchased by upgrading membership plans. If you are interested in KeyAngel for your business/organisation, please contact Brian Curran on 0800 001 4495 for more information.

When the finder of your keys contacts us, we will send you a text message and follow up with a phone call. You will be given their name, number and a password of their choice. You call the finder and arrange to meet so that your keys can be returned safely and promptly. Please follow the safety guidelines detailed below to ensure that you are aware of any potential risk, prior to meeting up with a finder. Safety Guidelines: You should only agree to meet in a public area (see below for suggestions) Where possible, only arrange a meeting if you can be accompanied by a friend. Do not give out any personally identifying details, as they may hold a copy of your keys. Tell them the password and collect your keys. Public Places: Police station, supermarket, shop, large store, pub, restaurant, cafe, hospital, library, art gallery, museum, 24-hour petrol station etc.

  • 90% likelihood that keys will be returned if they have a registered key tag attached
  • £10 reward to the finder of your keys, courtesy of KeyAngel
  • Emergency helpline 24 hours a day, 365 days a year
  • Secure and encrypted online management of your registered information
  • Each property can have multiple key tags under a single registration

Yes but please remember that you need to register each property separately, as registration costs are per property.

Yes absolutely but please note that we charge more for non-residential properties although we are happy to discount heavily for registered charities. Call Brian Curran on 0800 001 4495 for more details.

There are two ways you can register your property:

  1. Online by selecting an option on this page here
  2. By phone, just call us on 0800 001 4495 and we will take your details

You will be sent a welcome email confirming login details for your account and a separate receipt for your payment…